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Safer. Faster. More.

Verify your identity with the sound of your voice

You'll get even safer and faster account access with Vanguard Voice Verification™. The service records you speaking a passphrase, then confirms your identity when you call by comparing your voice to the recorded passphrase.

We safeguard your voiceprint with the same high-level standards that we use to secure your financial information. Our system uses sophisticated biometric technology to identify the unique patterns of your voice.

Using the service:

Adds another layer of security.

Like a fingerprint, we'll use your voiceprint to identify you.

Saves time.

Speak with an investment professional without first answering security questions.

Gives you more choices.

With the additional security, you can conduct more transactions over the phone.

Learn more

Watch our video to see how voice verification works.

Read the transcript

REFERENCE CONTENT

Layer opened.

How voice verification works

Vanguard Voice Verification™

Your voice is unique…just like your fingerprint. In fact, your voice is so unique, you can use it as your password when you call us.

When you sign up for Vanguard Voice Verification, you'll be able to verify your identity and let us know who you are. Just with the sound of your voice.

The privacy and security of your assets and account information are always important to us. That's why we're offering this service as another layer of protection…and extra peace of mind for you.

It's easy to sign up. When you enroll, our system will ask you to repeat a phrase. As it learns your voice, it creates your “voiceprint.”

We safeguard your voiceprint with the same high-level standards that we use to secure your financial information. Our voice verification system uses sophisticated biometric technology to identify the unique patterns of your voice.

Like fingerprints, no two voiceprints are the same. Whenever you call us, you'll repeat the phrase you used when you enrolled. Then, our system will compare your voiceprint to your live voice.

Once you're authenticated, you'll be able to speak with an associate. And you'll be able to conduct certain transactions without having to complete additional paperwork. That means you'll save time, too.

Sign up for Vanguard Voice Verification today and help us help you keep your account safe.

Go to vanguard.com/voice to get started and join the growing number of clients who are making their accounts even more secure with the sound of their voice.


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