Account activity alerts
Receive an email or text message alert when certain transactions and profile changes are made to your account.
Account activity alerts help to safeguard your account
What is an account activity alert?
This service immediately notifies you when changes are made to your account.
How do these alerts work?
You can elect to be immediately notified by text message or email every time there's activity on your account, including:
- Changes to your account information.
- Account transactions—purchases, sales, or exchanges.
- Transfers into or out of your account.
To choose your alert type and delivery method settings, simply log on to your account and go to the account activity alerts section.
Am I eligible for account activity alerts?
If you're a Vanguard client with an individual account or you have a Vanguard employer-sponsored retirement plan account, you can enroll in this service. If you'd like to receive alerts by text message rather than email, you'll need to use a domestic mobile number.
How do I sign up for account activity alerts?
What do I do if there's activity on my account that I didn't authorize?
Call us immediately at 877-223-6977 or send an email to email@example.com.
EXPLORE OTHER FREQUENTLY ASKED QUESTIONS
Monitoring for fraudulent activity
Vanguard has systems to help spot possible criminal activities. Contact us immediately at 877-223-6977 if you believe your account has been compromised.
Our online fraud policy
Our commitment regarding online security is simple. If assets are taken from your account in an unauthorized online transaction on vanguard.com—and you've followed the steps described in the "Your responsibilities" section of our online fraud policy—we'll reimburse the assets taken from your account in the unauthorized transaction.
When you call us
When you call Vanguard, we'll take steps to ensure we've verified your identity before discussing personal and financial information. We'll ask you to verify personal information, which may include your security questions you selected as part of the web registration process. You may also request that we ask you for an enhanced password of your choice over the phone every time you call for extra verification. You can also verify your identity using the sound of your voice when you sign up for Vanguard Voice Verification™.
Suspicious account activity?
Monday through Friday
8 a.m. to 7 p.m., Eastern time